Viarca Experiences Cancellation policy

Cancellation policy

  • • For a full refund, cancel at least 7 days before the experience is scheduled to start.
  • Or, you can get a full refund if you cancel within 24 hours of purchase.

Rescheduling

  • You can reschedule the date or time of your experience up to 72 hours before the experience is scheduled to start.
  • If you reschedule an experience, the cancellation policy is applied based on the original purchase time and original start date of the experience.

Emergencies

Please refer to the extenuating circumstances policy if you need to cancel due to an emergency. We may ask you to provide documentation.